All the purchased Conwood products enjoy a life-time warranty privilege for manufacturing defects.
The warranty provides 3-year coverage against defects in manufacturing for trolley cases and 1-year coverage against defects in manufacturing for backpacks.
Our exceptional after-sale service makes you able to travel in peace.
Quick Reply
Please contact us for more requests via customer service channels. We will give you reply as soon as possible.
Online Service
Hotline: 021-50938969
Official Wechat: conwood_cn
Official Weibo： www.weibo.com/iconwood
All Process Tracking
As our Conwood valued customer, you can enjoy a professional customer service customized to your personal file, Which includes:
One-to-one contact with our customer service representative
